Frequently asked questions

You need quick information, are looking for the right contact person for your request or would like to send us an inquiry? This page is a guide for you. Here you will find all answers to frequently asked questions in no time!

FAQ

To enable us to process your enquiry as quickly as possible, we need:

  • your complete address,
  • the name of your company
  • and an e-mail address or telephone number for questions.

Dimensioned component drawings are also important. You can send these in the formats DWG, DXF and PDF.

All parts are calculated individually and listed in an offer. For this reason, we do not offer kilo or meter prices.

We ask for your understanding that we do not process construction tenders.

Rime is a toll manufacturer and specialized processing sheet metal by laser cutting, bending and other versatile processing methods. As a subcontractor we are producing component parts according the drawings we receive from our customers.

Please note that we are specialized in processing metal sheets and plates. We process steel, stainless steel, HARDOX and aluminium but do not trade in metal sheet and plate materials.

Delivery times depend on our current capacity utilisation and may vary. Your contact person can give you precise information on this question.

We organise the transport for you! Your goods will be delivered within a radius of one hundred kilometres with our own truck. For longer distances, the transport is taken over by reliable delivery companies with whom we have business relations for many years.

This question cannot be answered in general. The shipping costs depend on weight, loading meters and distance. Please specify the place of delivery in your inquiry so that we can calculate the transport costs for you.

We use heat-shrinked foil for small parts to protect them from external influences. Larger components are banded to pallets or woods.
This way products can be transported safely and the loading and unloading process is uncomplicated.

If required, we also use individually adapted pallets and crates for the shipping of your parts.
If desired, we also use e.g. steamed wood for these transport boxes. All up on your requirements.

The parts are marked with a sticker so that you can easily identify the delivered parts.
Alternatively, workpieces can be marked by laser engraving or needle embossing on request.

We do not carry out this work ourselves. However, for many years we have been working together with reliable companies that can galvanize, powder coat, paint or apply other types of surface treatments and coatings.

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